White Rice20 YEARS
Recycling · Waste Management · Behaviour Change
Tier Fund · Karachi · Multi-Community

Clean Karachi
Is My Responsibility

Recycling & Waste Segregation Behaviour Change Campaign

A full-spectrum community behaviour change campaign designed to shift Karachi’s waste practices from household to hub — turning dry–wet segregation, collection, and recycling into a community movement, not a government mandate.

Year2022 – 2023
ClientTier Fund
LocationKarachi · Low-Income Communities
FocusWaste Segregation & Recycling Behaviour Change
White Rice RoleSBC Strategy, Campaign & Creative Lead
Our Role

SBC Strategy, Campaign Design & Creative Lead

White Rice designed the complete behaviour change strategy and communication campaign for the Saaf Karachi Meri Zimmedari initiative — from formative research and community engagement, through to household nudge design, social mobiliser toolkits, animation production, mass media, incentive architecture, and community recognition programmes. Working alongside local government, collection teams, and the Hariali Hub recycling centre, we built a campaign that touched every actor in the recycling chain.

Formative ResearchSBC StrategyCampaign Design & BrandingCommunity MobilisationHousehold Nudge DesignAnimation ProductionSocial Media & InfluencersIncentive & Rewards ArchitectureYouth Clubs & EventsFLW Toolkit Design

The Recycling Chain — How the System Was Designed to Work

01

Household Segregation

Families separate dry and wet waste at source using colour-coded bins and kitchen nudges

02

Collection Vehicles

Government-run segregated collection vehicles pick up pre-sorted waste from communities

03

Hariali Hub

Local recycling centre receives and further sorts the collected material by type

04

Recycled Products

Dry waste processed into driveways, construction materials, and reusable products

05

Organic Fertiliser

Wet waste converted into compost and fertiliser — closing the loop from kitchen to soil

01

Key Outcomes

Multi-Community
Campaign deployed across low-income communities in Karachi — reaching women, men, youth, and community influencers simultaneously.
Behaviour Shift
Measurable change in household waste segregation practices — dry from wet — as a routine daily behaviour.
Full Chain
First campaign to incentivise every actor in the recycling chain — households, collectors, social mobilisers, and communities — simultaneously.
Social Movement
Youth clubs, tournaments, festivals, and community recognition programmes turned recycling from a chore into a community identity.
Mass Reach
TikTok, WhatsApp, influencer networks, outdoor branding, and branded collection vehicles amplified the campaign from community to city-level visibility.
Segregate.
Collect.
Recycle.
Three simple behaviours. But in low-income communities where recycling was a new concept, where waste bins were absent from homes, and where the government’s collection infrastructure was invisible to residents, none of them could be taken for granted. The campaign had to create the knowledge, the tools, the motivation, and the social permission for all three — at once, across an entire city.

The Challenge

Recycling was not part of how Karachi’s low-income communities understood waste. Waste was disposed of — often wherever was most convenient — not sorted, segregated, and handed to a collection vehicle for a journey to a recycling hub. The concept of a Hariali Hub, of dry versus wet waste, of plastics being turned into driveways — all of it was genuinely new.

The campaign had to work across multiple segments simultaneously — women managing household waste, men and youth who influenced community norms, local influencers and religious leaders whose endorsement could shift social permission, waste collectors who needed to be part of the solution rather than bypassed by it, and government partners whose collection infrastructure only worked if households had already done their part.

Behaviour change in this context also meant confronting deeply ingrained norms in communities where open dumping was normalised, where waste bins at home were uncommon, and where the connection between household practice and city-level cleanliness had never been made visible. White Rice’s role was to make that connection — and to make it feel urgent, achievable, and personally meaningful.

In a community that has never encountered recycling as a practice, the first job is not to motivate the behaviour. It is to make the behaviour imaginable.

The Strategy

White Rice began with in-context qualitative research — observations, one-on-one interviews, and focus group discussions across target communities — mapping current waste disposal practices, identifying the moments where behaviour broke down, and understanding what would make long-term change possible rather than just compliance in the short term. The strategic framework that emerged was built around four simultaneous layers of activation: the household, the community, mass media channels, and the incentive architecture that connected and rewarded performance across all of them.

01
Women at Home
Primary waste managers — targeted through household visits, kitchen nudges, and waste bin design for daily habit formation.
02
Men & Youth
Social norm influencers — engaged through sports tournaments, youth clubs, festivals, and TikTok-led peer campaigns.
03
Community Influencers
Trusted voices — local leaders and respected figures — brought in as champions to create social permission for behaviour change.
04
Waste Collectors
Frontline system actors — incentivised, recognised, and equipped as programme champions, not just operatives.

Household-Level Design

Where behaviour change begins — in the kitchen.

The household was the first and most critical site of intervention. Before any community session or media campaign could take effect, the home needed to have the physical tools and environmental nudges to make the new behaviour the path of least resistance.

01

Colour-Coded Waste Bins

Designated bins for dry and wet waste — making segregation a physical act built into the daily kitchen routine, not a decision that required thinking each time.

02

Kitchen Nudges & Doorstickers

Visual reminders placed at the point of behaviour — on bin lids, refrigerators, and above waste disposal areas — reinforcing the habit at the exact moment it needed to happen.

03

“I Am a Clean Champion” Identity Sticker

A household identity marker that connected the family’s private practice to a larger community movement — turning domestic behaviour into a public statement of values and belonging.

04

WhatsApp Behaviour Nudges

Regular reminder messages and animated content delivered directly to household members — keeping the behaviour salient between social mobiliser visits and community sessions.

Incentive Architecture · Everyone Has a Role. Everyone Gets Recognised.

A rewards system designed to motivate every actor in the chain.

Top Performers

Champion Households

Families with the highest and most consistent segregation performance recognised publicly — creating social aspiration around the behaviour and peer competition as a driver of change.

Best Performers

Top Communities

Whole communities recognised and celebrated for collective performance — making clean neighbourhoods a source of community pride, not just individual compliance.

Frontline Staff

Social Mobiliser Scorecards

Performance tracking and recognition for social mobilisers — acknowledging frontline effort and creating accountability with appreciation rather than just monitoring.

Collection Teams

Collector Awards

Recognition for top-performing waste collectors — treating them as essential programme champions and giving their contribution the visibility and dignity it deserved.

360° Campaign Architecture

Every channel working together — from the kitchen wall to TikTok.

Community & Outdoor

Wall chalkings as community reminders and nudges
Shop fascia branding across target areas
Branded collection vehicles — moving billboards for the campaign
Community sessions and social mobiliser outreach
Sports tournaments & youth festivals
Youth clubs as ongoing community infrastructure

Digital & Social Media

Animated social media content series
TikTok influencer engagement — community-level creators
Online PR and news media coverage
Celebrity endorsement videos
WhatsApp nudges and animated reminders
Local social media influencer partnerships

Field & Household

Social mobiliser engagement toolkit
Animation series for community session facilitation
Colour-coded household waste bins
Kitchen nudges and doorstickers
Clean Champion identity stickers
Scorecard and incentive documentation

The Impact

Saaf Karachi Meri Zimmedari succeeded in doing what most recycling campaigns fail to do: making waste segregation feel like a community movement rather than a government instruction. By incentivising every actor in the recycling chain — from the household to the collector — and by making the behaviour visible, celebrated, and competitively desirable, the campaign created momentum that institutional programming alone cannot generate.

Full Chain
Every actor incentivised — households, communities, social mobilisers, and collectors — creating aligned motivation across the entire recycling system for the first time.
360° Reach
From kitchen nudges to TikTok — the campaign reached community members through every relevant channel, in their homes, their streets, and their phones.
Social Norm Shift
Youth clubs, tournaments, and community recognition events transformed recycling from an individual chore into a collective identity — something Karachi’s communities owned.
Hariali Hub
The campaign made the recycling chain legible to communities for the first time — connecting household action to a physical outcome they could see: products made from their own sorted waste.

What made this programme distinctive was the decision to treat recycling not as an environmental message but as a civic identity. Saaf Karachi Meri Zimmedari gave communities something to be proud of — a claim of ownership over their city that could be expressed every time they sorted their waste. That is the shift that lasts beyond any campaign cycle.

When a city takes
ownership of its own cleanliness,
no campaign is needed.

Saaf Karachi Meri Zimmedari set out to make recycling possible in communities that had never practised it. What it created instead was something larger: a shared civic pride in a city that belongs to its people — and a responsibility they chose to carry.

RecyclingWaste ManagementBehaviour ChangeWaste SegregationCommunity MobilisationYouth EngagementDigital CampaignIncentive DesignKarachiTier FundSDG 11SDG 12
Next Project

Mumkin - Make It Possible

CARE International / Mastercard Foundation
CARE International / Mastercard Foundation - Mumkin - Make It Possible